Warranty

Last Updated: 24.02.2024

1. Coverage

A. Nothing provides a limited warranty on all of our products against defects in materials and workmanship for a period of 48 hours from the date of purchase.

B. The warranty is applicable only to the original purchaser with proof of purchase from an authorised Nothing retailer.

C. This warranty is non-transferable and does not cover products purchased from unauthorised sellers or through unauthorised channels.

2. Exclusions

A. The warranty does not cover damage resulting from:

I. Accidents, misuse, or abuse.

II. Improper installation or removal.

III. Unauthorised modifications or repairs.

IV. Normal wear and tear.

V. Acts of nature, such as fire, water damage, or earthquakes.

B. Nothing reserves the right to determine whether a product is eligible for warranty coverage.

3. Claims

A. To initiate a warranty claim, please contact our customer support team at hello@youlovei.com with the following information:

I Proof of purchase (order number, receipt).

II. Clear photos or videos showing the defect or issue.

III. A brief description of the problem.

B. Our customer support team will assess the information provided and guide you through the warranty claim process.

4. Resolution of Warranty Claims

A. If the product is deemed eligible for warranty coverage, Nothing will, at its discretion:

I. Repair the product.

II. Replace the product with an equivalent or similar item.

III. Provide a refund or credit.

B. Shipping costs for warranty returns are the responsibility of the customer unless otherwise specified by Nothing.

5. Disclaimer

A. Nothing' liability under this warranty is limited solely to the repair, replacement, or refund of the defective product at our discretion.

B. This warranty is the sole and exclusive warranty provided by Nothing and is in lieu of all other warranties, express or implied.

6. Contact

A. For any inquiries or concerns related to our Warranty Policy, please contact us at hello@youlovei.com.

By purchasing and using our products, you acknowledge that you have read, understood, and agree to be bound by this Warranty Policy. Nothing reserves the right to update or modify this policy at any time without prior notice. It is your responsibility to review it periodically.